A Guide to Task Analysis

A Guide to Task Analysis

1992 | B. Kirwan and L.K. Ainsworth
The document "A Guide to Task Analysis" edited by B. Kirwan and L.K. Ainsworth provides a comprehensive overview of task analysis techniques and their practical applications. Task analysis is defined as the process of identifying and examining the tasks performed by users when interacting with systems, aiming to enhance safety, productivity, and availability. The guide is structured into three main parts: 1. **The Task Analysis Process**: This part introduces the fundamental concepts, purposes, and application areas of task analysis, explaining when and why it should be used, and who should conduct it. It also outlines the system life cycle and when different issues are best addressed. 2. **Task Analysis Techniques**: This part documents 25 major task analysis techniques, categorized into five broad types: task data collection methods, task description methods, task simulation methods, task behavior assessment methods, and task requirements evaluation methods. Each technique is described in detail, including its overview, application, description, sample size, analysis of information, reliability and validity, practical advice, resources required, links with other techniques, advantages, and disadvantages. 3. **Task Analysis Case Studies**: This part includes ten real-world case studies from various industries, demonstrating the practical application of task analysis techniques. These case studies cover a range of topics such as balancing automation and human action, communications system assessment, plant local panel review, staffing assessment, operator workload prediction, safety actions analysis, maintenance training, ultrasonic inspection effectiveness, operational safety review, and integrated task analysis programs. The guide is designed to be a practical resource for industrial practitioners, including design engineers, safety assessors, ergonomics practitioners, trainers, procedures writers, and project managers. It aims to help organizations choose and apply the most appropriate techniques to meet their specific needs, ensuring more efficient and effective integration of the human element into system design and operations.The document "A Guide to Task Analysis" edited by B. Kirwan and L.K. Ainsworth provides a comprehensive overview of task analysis techniques and their practical applications. Task analysis is defined as the process of identifying and examining the tasks performed by users when interacting with systems, aiming to enhance safety, productivity, and availability. The guide is structured into three main parts: 1. **The Task Analysis Process**: This part introduces the fundamental concepts, purposes, and application areas of task analysis, explaining when and why it should be used, and who should conduct it. It also outlines the system life cycle and when different issues are best addressed. 2. **Task Analysis Techniques**: This part documents 25 major task analysis techniques, categorized into five broad types: task data collection methods, task description methods, task simulation methods, task behavior assessment methods, and task requirements evaluation methods. Each technique is described in detail, including its overview, application, description, sample size, analysis of information, reliability and validity, practical advice, resources required, links with other techniques, advantages, and disadvantages. 3. **Task Analysis Case Studies**: This part includes ten real-world case studies from various industries, demonstrating the practical application of task analysis techniques. These case studies cover a range of topics such as balancing automation and human action, communications system assessment, plant local panel review, staffing assessment, operator workload prediction, safety actions analysis, maintenance training, ultrasonic inspection effectiveness, operational safety review, and integrated task analysis programs. The guide is designed to be a practical resource for industrial practitioners, including design engineers, safety assessors, ergonomics practitioners, trainers, procedures writers, and project managers. It aims to help organizations choose and apply the most appropriate techniques to meet their specific needs, ensuring more efficient and effective integration of the human element into system design and operations.
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