Talk at work: Interaction in institutional settings

Talk at work: Interaction in institutional settings

1992 | PAUL DREW and JOHN HERITAGE
The book "Talk at Work: Interaction in Institutional Settings," edited by Paul Drew and John Heritage, explores the role of language in institutional contexts. It emphasizes the importance of understanding language within the framework of activities, a concept rooted in Wittgenstein's "language games." The book discusses how language is used in various activities, such as teaching, job interviews, and sports, and how these activities shape the meaning and function of utterances. One key concept introduced is "activity type," which refers to culturally recognized activities, whether or not they involve speech. These activities have specific constraints on participants, setting, and the kinds of contributions allowed. Examples include teaching, a job interview, and a football game. The book argues that understanding language in these contexts requires recognizing the structural and social constraints of the activity. The text also examines how questions play a central role in various activities, such as interviews, legal cases, and classroom teaching. It highlights how the function of a question depends on the activity's goals and the social context. For instance, in a legal setting, questions are used to elicit information that supports a particular argument, while in a classroom, questions encourage participation and feedback. The book discusses the theoretical implications of these observations, noting that understanding language in institutional settings requires a pragmatic approach that considers the context and goals of the activity. It also addresses the relationship between Grice's maxims of conversation and the specific expectations of different activities, suggesting that while Grice's principles provide a general framework, they must be adapted to the specific context of the activity. Overall, the book emphasizes the importance of understanding language within the framework of activities, highlighting how the structure and goals of an activity shape the meaning and function of utterances. It provides empirical examples and theoretical insights into how language is used in various institutional settings, contributing to the field of sociolinguistics and interactional analysis.The book "Talk at Work: Interaction in Institutional Settings," edited by Paul Drew and John Heritage, explores the role of language in institutional contexts. It emphasizes the importance of understanding language within the framework of activities, a concept rooted in Wittgenstein's "language games." The book discusses how language is used in various activities, such as teaching, job interviews, and sports, and how these activities shape the meaning and function of utterances. One key concept introduced is "activity type," which refers to culturally recognized activities, whether or not they involve speech. These activities have specific constraints on participants, setting, and the kinds of contributions allowed. Examples include teaching, a job interview, and a football game. The book argues that understanding language in these contexts requires recognizing the structural and social constraints of the activity. The text also examines how questions play a central role in various activities, such as interviews, legal cases, and classroom teaching. It highlights how the function of a question depends on the activity's goals and the social context. For instance, in a legal setting, questions are used to elicit information that supports a particular argument, while in a classroom, questions encourage participation and feedback. The book discusses the theoretical implications of these observations, noting that understanding language in institutional settings requires a pragmatic approach that considers the context and goals of the activity. It also addresses the relationship between Grice's maxims of conversation and the specific expectations of different activities, suggesting that while Grice's principles provide a general framework, they must be adapted to the specific context of the activity. Overall, the book emphasizes the importance of understanding language within the framework of activities, highlighting how the structure and goals of an activity shape the meaning and function of utterances. It provides empirical examples and theoretical insights into how language is used in various institutional settings, contributing to the field of sociolinguistics and interactional analysis.
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Understanding Activity types and language