An Integrative Model of Organizational Trust

An Integrative Model of Organizational Trust

1995 | Roger C. Mayer, James H. Davis, F. David Schoorman
An integrative model of organizational trust is presented by Mayer, Davis, and Schoorman. The model integrates research from multiple disciplines to define trust and differentiate it from similar constructs. Trust is defined as the willingness of a party to be vulnerable to another's actions based on the expectation that the other will perform a particular action important to the trustor. The model considers factors affecting trust, including the trustor's propensity to trust, the trustee's ability, benevolence, and integrity, and the relationship between trust and risk. Trust is distinguished from cooperation, confidence, and predictability. The model also addresses the role of context and the evolution of trust over time. Trust leads to risk taking in relationships, with the level of trust influencing the amount of risk a trustor is willing to take. The model proposes that trust and perceived risk are key factors in determining risk taking behavior. The model also highlights the importance of context in shaping trust and risk taking behavior. The model is designed to provide a clear framework for understanding trust in organizational settings.An integrative model of organizational trust is presented by Mayer, Davis, and Schoorman. The model integrates research from multiple disciplines to define trust and differentiate it from similar constructs. Trust is defined as the willingness of a party to be vulnerable to another's actions based on the expectation that the other will perform a particular action important to the trustor. The model considers factors affecting trust, including the trustor's propensity to trust, the trustee's ability, benevolence, and integrity, and the relationship between trust and risk. Trust is distinguished from cooperation, confidence, and predictability. The model also addresses the role of context and the evolution of trust over time. Trust leads to risk taking in relationships, with the level of trust influencing the amount of risk a trustor is willing to take. The model proposes that trust and perceived risk are key factors in determining risk taking behavior. The model also highlights the importance of context in shaping trust and risk taking behavior. The model is designed to provide a clear framework for understanding trust in organizational settings.
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