The provided text is a table of contents and an introduction for the book "Applied Probability and Queues" by Søren Asmussen. The book covers the mathematics of queueing theory and related areas, including Markov processes, renewal theory, random walks, Lévy processes, and matrix-analytic methods. It also delves into specific queueing models such as $GI/G/1$ and $GI/G/s$ queues, Markov-modulated models, queueing networks, and models in storage, inventory, and insurance risk. The second edition includes additional topics such as Poisson's equation, the fundamental matrix, insensitivity, rare events, and extreme values for regenerative processes. The book is designed to serve as an introduction to queueing theory and provides a thorough treatment of the basic mathematical tools and models in the field. The author, Søren Asmussen, emphasizes the importance of probability theory at the level of Breiman, Chung, Durrett, or Shiryaev. The book is structured into several parts, each focusing on different aspects of queueing theory and related topics, and includes a comprehensive bibliography and index.The provided text is a table of contents and an introduction for the book "Applied Probability and Queues" by Søren Asmussen. The book covers the mathematics of queueing theory and related areas, including Markov processes, renewal theory, random walks, Lévy processes, and matrix-analytic methods. It also delves into specific queueing models such as $GI/G/1$ and $GI/G/s$ queues, Markov-modulated models, queueing networks, and models in storage, inventory, and insurance risk. The second edition includes additional topics such as Poisson's equation, the fundamental matrix, insensitivity, rare events, and extreme values for regenerative processes. The book is designed to serve as an introduction to queueing theory and provides a thorough treatment of the basic mathematical tools and models in the field. The author, Søren Asmussen, emphasizes the importance of probability theory at the level of Breiman, Chung, Durrett, or Shiryaev. The book is structured into several parts, each focusing on different aspects of queueing theory and related topics, and includes a comprehensive bibliography and index.