November 1992 | Paul Dourish and Victoria Bellotti
The paper "Awareness and Coordination in Shared Workspaces" by Paul Dourish and Victoria Bellotti explores the importance of awareness in collaborative systems, particularly in shared workspaces. The authors argue that traditional approaches to providing awareness information, such as explicit generation mechanisms, can be problematic due to their cost to information providers and the difficulty in accessing relevant information. Instead, they propose a "shared feedback" approach where awareness information is passively collected and distributed within the shared workspace, allowing users to dynamically coordinate their work and move between close and loose collaboration.
The study of shared editor use, specifically the ShrEdit system, demonstrates how this approach can effectively support collaboration. ShrEdit, a synchronous multi-user text editor, allows users to edit documents concurrently while providing feedback on others' activities within the shared workspace. This approach reduces the overhead for information production and allows users to tailor their contributions based on the context of group activity.
The paper also discusses the benefits of shared feedback in semi-synchronous systems, where both synchronous and asynchronous work modes are supported. This approach can be applied more broadly, not just to synchronous systems, and can enhance collaboration by providing a persistent record of activities and allowing users to interact with both current and past activities.
Overall, the authors conclude that shared feedback is a powerful mechanism for supporting collaboration, reducing the costs of information production, and enabling dynamic coordination of group activities.The paper "Awareness and Coordination in Shared Workspaces" by Paul Dourish and Victoria Bellotti explores the importance of awareness in collaborative systems, particularly in shared workspaces. The authors argue that traditional approaches to providing awareness information, such as explicit generation mechanisms, can be problematic due to their cost to information providers and the difficulty in accessing relevant information. Instead, they propose a "shared feedback" approach where awareness information is passively collected and distributed within the shared workspace, allowing users to dynamically coordinate their work and move between close and loose collaboration.
The study of shared editor use, specifically the ShrEdit system, demonstrates how this approach can effectively support collaboration. ShrEdit, a synchronous multi-user text editor, allows users to edit documents concurrently while providing feedback on others' activities within the shared workspace. This approach reduces the overhead for information production and allows users to tailor their contributions based on the context of group activity.
The paper also discusses the benefits of shared feedback in semi-synchronous systems, where both synchronous and asynchronous work modes are supported. This approach can be applied more broadly, not just to synchronous systems, and can enhance collaboration by providing a persistent record of activities and allowing users to interact with both current and past activities.
Overall, the authors conclude that shared feedback is a powerful mechanism for supporting collaboration, reducing the costs of information production, and enabling dynamic coordination of group activities.