November 1992 | Paul Dourish and Victoria Bellotti
This paper discusses the importance of awareness and coordination in shared workspaces for successful collaboration. It highlights the limitations of traditional approaches to awareness, which often involve active mechanisms that require users to explicitly share information, leading to inefficiencies and difficulties in coordination. Instead, the paper proposes a passive approach to awareness, where information is automatically generated and shared within the shared workspace, allowing users to dynamically adjust their activities and coordinate more effectively.
The paper presents a case study of a collaborative text editor called ShrEdit, which uses a shared feedback approach to provide awareness information. In this system, users can see the activities of others in real-time, which helps them coordinate their work and avoid duplication. The study shows that this approach allows users to work more flexibly and efficiently, as they can move between different levels of collaboration and adjust their activities based on the context.
The paper also discusses the benefits of the shared feedback approach, including the ability to provide relevant information without requiring explicit role assignments or restrictions. This approach allows users to work more freely and adapt to changing situations, as they can see the activities of others and adjust their own work accordingly. The study highlights the importance of awareness in collaborative work and shows how the shared feedback approach can support effective coordination and collaboration.
The paper concludes that the shared feedback approach offers a more flexible and efficient way to support collaboration in shared workspaces. It suggests that future research should explore the relationship between explicit and implicit generation of information to support awareness in collaborative systems. The study also emphasizes the importance of understanding how people collaborate and how this can be supported through the design of collaborative systems.This paper discusses the importance of awareness and coordination in shared workspaces for successful collaboration. It highlights the limitations of traditional approaches to awareness, which often involve active mechanisms that require users to explicitly share information, leading to inefficiencies and difficulties in coordination. Instead, the paper proposes a passive approach to awareness, where information is automatically generated and shared within the shared workspace, allowing users to dynamically adjust their activities and coordinate more effectively.
The paper presents a case study of a collaborative text editor called ShrEdit, which uses a shared feedback approach to provide awareness information. In this system, users can see the activities of others in real-time, which helps them coordinate their work and avoid duplication. The study shows that this approach allows users to work more flexibly and efficiently, as they can move between different levels of collaboration and adjust their activities based on the context.
The paper also discusses the benefits of the shared feedback approach, including the ability to provide relevant information without requiring explicit role assignments or restrictions. This approach allows users to work more freely and adapt to changing situations, as they can see the activities of others and adjust their own work accordingly. The study highlights the importance of awareness in collaborative work and shows how the shared feedback approach can support effective coordination and collaboration.
The paper concludes that the shared feedback approach offers a more flexible and efficient way to support collaboration in shared workspaces. It suggests that future research should explore the relationship between explicit and implicit generation of information to support awareness in collaborative systems. The study also emphasizes the importance of understanding how people collaborate and how this can be supported through the design of collaborative systems.