2004 | Jonathon R.B. Halbesleben, M. Ronald Buckley
This paper reviews the literature on burnout from 1993 to the present, focusing on theoretical models, measurement, and methods to reduce burnout. Burnout, characterized by emotional exhaustion, depersonalization, and reduced personal accomplishment, has gained significant attention due to its negative impact on employees. The authors highlight the development of models such as the Conservation of Resources (COR) and Job Demands-Resources (JD-R) models, which explain the processes leading to burnout. They also discuss the role of personality moderators and social exchange relationships in the burnout process. Research on the correlates of burnout, including job performance and organizational outcomes, is reviewed, emphasizing the need for more comprehensive theories that integrate stress and burnout. The paper addresses the measurement of burnout, particularly the Maslach Burnout Inventory (MBI) and its psychometric properties, as well as alternative measures like the Oldenburg Burnout Inventory (OLBI). Finally, the authors suggest future directions for research, including the consideration of burnout as a psychiatric disorder, the role of social support, and alternative means to reduce burnout through organizational interventions.This paper reviews the literature on burnout from 1993 to the present, focusing on theoretical models, measurement, and methods to reduce burnout. Burnout, characterized by emotional exhaustion, depersonalization, and reduced personal accomplishment, has gained significant attention due to its negative impact on employees. The authors highlight the development of models such as the Conservation of Resources (COR) and Job Demands-Resources (JD-R) models, which explain the processes leading to burnout. They also discuss the role of personality moderators and social exchange relationships in the burnout process. Research on the correlates of burnout, including job performance and organizational outcomes, is reviewed, emphasizing the need for more comprehensive theories that integrate stress and burnout. The paper addresses the measurement of burnout, particularly the Maslach Burnout Inventory (MBI) and its psychometric properties, as well as alternative measures like the Oldenburg Burnout Inventory (OLBI). Finally, the authors suggest future directions for research, including the consideration of burnout as a psychiatric disorder, the role of social support, and alternative means to reduce burnout through organizational interventions.