BOOK REVIEWS

BOOK REVIEWS

April 1993 | Sproull, Lee and Kiesler, Sara.
**Connections: New Ways of Working in the Networked Organization** by Lee Sproull and Sara Kiesler explores the impact of electronic mail (e-mail) systems on people, productivity, and organizational culture. The authors, with backgrounds in management and social decision sciences, present findings from studies of various organizations that have used electronic communications networks for over a decade. They compare e-mail to other innovative technologies like the locomotive, typewriter, and telephone, highlighting its efficiency and the secondary social changes it brings. Key effects include improved efficiency, reduced dependency on traditional communication methods, and the ability to broadcast messages, which facilitates electronic meetings and work groups. E-mail also changes the dynamics of communication, making it less formal and more open, leading to quicker solidification of opinions and increased democratization of information control. However, the authors caution against potential pitfalls such as misinformation, inappropriate complaints, and information overload. The book offers practical advice on designing and using e-mail systems effectively and is highly relevant for librarians, who can leverage these technologies to enhance their roles in organizing, teaching, cataloging, and communicating.**Connections: New Ways of Working in the Networked Organization** by Lee Sproull and Sara Kiesler explores the impact of electronic mail (e-mail) systems on people, productivity, and organizational culture. The authors, with backgrounds in management and social decision sciences, present findings from studies of various organizations that have used electronic communications networks for over a decade. They compare e-mail to other innovative technologies like the locomotive, typewriter, and telephone, highlighting its efficiency and the secondary social changes it brings. Key effects include improved efficiency, reduced dependency on traditional communication methods, and the ability to broadcast messages, which facilitates electronic meetings and work groups. E-mail also changes the dynamics of communication, making it less formal and more open, leading to quicker solidification of opinions and increased democratization of information control. However, the authors caution against potential pitfalls such as misinformation, inappropriate complaints, and information overload. The book offers practical advice on designing and using e-mail systems effectively and is highly relevant for librarians, who can leverage these technologies to enhance their roles in organizing, teaching, cataloging, and communicating.
Reach us at info@study.space
[slides] Connections%3A New Ways of Working in the Networked Organization | StudySpace