Vol. 5, No. 12; December 2010 | Solomon Markos (Corresponding author) M. Sandhya Sridevi
Employee engagement is a critical construct in human resource management, encompassing job satisfaction, employee commitment, and organizational citizenship behavior. It is a broader concept that reflects a two-way relationship between employees and employers, with engaged employees showing higher enthusiasm and commitment to their work. The article explores the evolution of employee engagement, its definition, and the factors that drive it. It highlights the positive impact of engaged employees on organizational performance, including increased productivity, profitability, and customer satisfaction. The article also suggests strategies for companies to enhance employee engagement, such as effective recruitment and orientation programs, two-way communication, and fostering a strong corporate culture. Despite the growing consensus on the importance of employee engagement, there is a need for more research to define it clearly and measure its impact accurately.Employee engagement is a critical construct in human resource management, encompassing job satisfaction, employee commitment, and organizational citizenship behavior. It is a broader concept that reflects a two-way relationship between employees and employers, with engaged employees showing higher enthusiasm and commitment to their work. The article explores the evolution of employee engagement, its definition, and the factors that drive it. It highlights the positive impact of engaged employees on organizational performance, including increased productivity, profitability, and customer satisfaction. The article also suggests strategies for companies to enhance employee engagement, such as effective recruitment and orientation programs, two-way communication, and fostering a strong corporate culture. Despite the growing consensus on the importance of employee engagement, there is a need for more research to define it clearly and measure its impact accurately.