This study explores the impact of quality factors on user satisfaction and continuance intention in e-learning systems by integrating the Information Systems Success Model (ISSM) with the Technology Acceptance Model (TAM). The research aims to understand the relationships between e-learning system quality, perceived usefulness, perceived ease of use, user satisfaction, and intention to continue using these systems. A survey of 372 students at Arab Open University in Saudi Arabia was conducted using partial least squares structural equation modeling (PLS-SEM). The results confirm that information quality for platforms and courses positively influences perceived usefulness, system quality, and perceived ease of use. Additionally, perceived usefulness and ease of use are significantly linked to user satisfaction, supporting the notion that enhancing information quality contributes to higher user satisfaction and encourages continued engagement. The findings suggest that developers and educational institutions can use these insights to improve the design, content, and usability of their e-learning platforms, leading to higher user satisfaction and increased continuance intention. However, the study acknowledges limitations, including its specific context and sample size, and suggests future research to address these issues and explore the impact of individual characteristics, social factors, and new technologies on user satisfaction and continuance intention.This study explores the impact of quality factors on user satisfaction and continuance intention in e-learning systems by integrating the Information Systems Success Model (ISSM) with the Technology Acceptance Model (TAM). The research aims to understand the relationships between e-learning system quality, perceived usefulness, perceived ease of use, user satisfaction, and intention to continue using these systems. A survey of 372 students at Arab Open University in Saudi Arabia was conducted using partial least squares structural equation modeling (PLS-SEM). The results confirm that information quality for platforms and courses positively influences perceived usefulness, system quality, and perceived ease of use. Additionally, perceived usefulness and ease of use are significantly linked to user satisfaction, supporting the notion that enhancing information quality contributes to higher user satisfaction and encourages continued engagement. The findings suggest that developers and educational institutions can use these insights to improve the design, content, and usability of their e-learning platforms, leading to higher user satisfaction and increased continuance intention. However, the study acknowledges limitations, including its specific context and sample size, and suggests future research to address these issues and explore the impact of individual characteristics, social factors, and new technologies on user satisfaction and continuance intention.