This study explores the potential of ChatGPT as a virtual healthcare assistant to enhance patient care quality. The authors, Agariadne Dwinggo Samala and Soha Rawas, conducted a comprehensive literature review to compare the benefits and drawbacks of using virtual healthcare assistants like ChatGPT with human healthcare providers. They detailed the development process of ChatGPT, including data sources, training, validation, and integration into healthcare systems. The study found that ChatGPT can significantly improve patient care through prompt and helpful responses, enhancing patient satisfaction and medical outcomes. Key findings include high accuracy in diagnoses and treatment recommendations, reduced response and diagnostic times, and cost savings for both patients and healthcare providers. However, the study also highlights concerns about the impersonal nature of virtual assistants and the potential for misdiagnosis, emphasizing the need for ongoing research and development to address these challenges. The authors conclude that ChatGPT has the potential to revolutionize patient care but requires further advancements to enhance user experience and accuracy.This study explores the potential of ChatGPT as a virtual healthcare assistant to enhance patient care quality. The authors, Agariadne Dwinggo Samala and Soha Rawas, conducted a comprehensive literature review to compare the benefits and drawbacks of using virtual healthcare assistants like ChatGPT with human healthcare providers. They detailed the development process of ChatGPT, including data sources, training, validation, and integration into healthcare systems. The study found that ChatGPT can significantly improve patient care through prompt and helpful responses, enhancing patient satisfaction and medical outcomes. Key findings include high accuracy in diagnoses and treatment recommendations, reduced response and diagnostic times, and cost savings for both patients and healthcare providers. However, the study also highlights concerns about the impersonal nature of virtual assistants and the potential for misdiagnosis, emphasizing the need for ongoing research and development to address these challenges. The authors conclude that ChatGPT has the potential to revolutionize patient care but requires further advancements to enhance user experience and accuracy.