Generative AI as Virtual Healthcare Assistant for Enhancing Patient Care Quality

Generative AI as Virtual Healthcare Assistant for Enhancing Patient Care Quality

2024 | Agariadne Dwinggo Samala, Soha Rawas
This study explores the potential of ChatGPT as a virtual healthcare assistant to improve patient care quality. The research investigates how ChatGPT can be used to enhance patient care by comparing the benefits and drawbacks of virtual healthcare assistants with those of human healthcare providers. The study discusses the development of ChatGPT, including data sources, training, validation, and integration into healthcare systems. It also presents the results of testing ChatGPT in patient care, including patient feedback, and interprets these findings to show that ChatGPT can significantly enhance patient care. The implications of implementing virtual healthcare assistants in the healthcare sector are also explored, along with potential future research areas for improving ChatGPT. ChatGPT, based on the GPT-3.5 architecture, can engage in conversations with patients, evaluate their symptoms, and offer diagnoses and treatment suggestions. It has the potential to revolutionize the healthcare industry by providing prompt and helpful responses to patients, improving access to medical information, assisting with appointment scheduling, and offering remote monitoring and support for chronic diseases. The study also highlights the importance of addressing issues such as the lack of human interaction and the potential for mistakes in the use of virtual healthcare assistants. The study found that ChatGPT demonstrated high accuracy in suggesting diagnoses and treatments, with its responses generally aligning with those of human healthcare providers. It also showed that ChatGPT could improve patient satisfaction and reduce the workload of healthcare providers by handling routine patient inquiries and diagnoses. The results indicate that ChatGPT has the potential to efficiently diagnose and triage patients, enhance accessibility and convenience for patients, and potentially reduce healthcare costs and burdens for healthcare providers. The study concludes that ChatGPT has the potential to transform patient care as a virtual healthcare assistant. However, it also acknowledges the need for ongoing research and development to address concerns about the impersonal nature of virtual assistants and to improve the overall user experience. The study suggests that further research should focus on integrating ChatGPT with existing healthcare systems and workflows, as well as improving the accuracy and specificity of ChatGPT diagnostics. Overall, ChatGPT has a lot to offer as a virtual healthcare assistant and could have a significant impact on the healthcare sector.This study explores the potential of ChatGPT as a virtual healthcare assistant to improve patient care quality. The research investigates how ChatGPT can be used to enhance patient care by comparing the benefits and drawbacks of virtual healthcare assistants with those of human healthcare providers. The study discusses the development of ChatGPT, including data sources, training, validation, and integration into healthcare systems. It also presents the results of testing ChatGPT in patient care, including patient feedback, and interprets these findings to show that ChatGPT can significantly enhance patient care. The implications of implementing virtual healthcare assistants in the healthcare sector are also explored, along with potential future research areas for improving ChatGPT. ChatGPT, based on the GPT-3.5 architecture, can engage in conversations with patients, evaluate their symptoms, and offer diagnoses and treatment suggestions. It has the potential to revolutionize the healthcare industry by providing prompt and helpful responses to patients, improving access to medical information, assisting with appointment scheduling, and offering remote monitoring and support for chronic diseases. The study also highlights the importance of addressing issues such as the lack of human interaction and the potential for mistakes in the use of virtual healthcare assistants. The study found that ChatGPT demonstrated high accuracy in suggesting diagnoses and treatments, with its responses generally aligning with those of human healthcare providers. It also showed that ChatGPT could improve patient satisfaction and reduce the workload of healthcare providers by handling routine patient inquiries and diagnoses. The results indicate that ChatGPT has the potential to efficiently diagnose and triage patients, enhance accessibility and convenience for patients, and potentially reduce healthcare costs and burdens for healthcare providers. The study concludes that ChatGPT has the potential to transform patient care as a virtual healthcare assistant. However, it also acknowledges the need for ongoing research and development to address concerns about the impersonal nature of virtual assistants and to improve the overall user experience. The study suggests that further research should focus on integrating ChatGPT with existing healthcare systems and workflows, as well as improving the accuracy and specificity of ChatGPT diagnostics. Overall, ChatGPT has a lot to offer as a virtual healthcare assistant and could have a significant impact on the healthcare sector.
Reach us at info@study.space