Generative AI in the Era of 'Alternative Facts'

Generative AI in the Era of 'Alternative Facts'

Mar 27, 2024 | Saadia Gabriel, Liang Lyu, James Siderius, Marzyeh Ghassemi, Jacob Andreas, Asu Ozdaglar
The paper explores the use of generative AI to combat misinformation on social media platforms, which pose significant threats to democratic processes, economic stability, and public health. The authors conduct three main experiments: 1. **Experiment with a Simulated Social Media Environment**: They measure the effectiveness of misinformation interventions generated by large language models (LLMs) in a simulated social media environment. The results show that LLM-based interventions significantly improve user accuracy in labeling content as true or false (up to 47.6%). 2. **Personalized Explanations**: A second experiment involves creating personalized explanations tailored to users' demographics and beliefs to alleviate confirmation bias. Users find these personalized explanations more helpful, with a mean helpfulness score of 2.98 compared to 2.71 for non-personalized explanations. 3. **Analysis of Potential Harms**: The third experiment examines the potential risks of personalized generative AI when used to create disinformation. The findings indicate that personalized disinformation is harder to identify when targeted at specific user groups, highlighting the need for safeguards to prevent malicious use. The study concludes that LLMs have the potential to be powerful tools in countering misinformation, but their effectiveness depends on accurate label prediction and ethical use. The authors emphasize the importance of collaboration between policymakers, researchers, and engineers to ensure these tools are used for beneficial purposes.The paper explores the use of generative AI to combat misinformation on social media platforms, which pose significant threats to democratic processes, economic stability, and public health. The authors conduct three main experiments: 1. **Experiment with a Simulated Social Media Environment**: They measure the effectiveness of misinformation interventions generated by large language models (LLMs) in a simulated social media environment. The results show that LLM-based interventions significantly improve user accuracy in labeling content as true or false (up to 47.6%). 2. **Personalized Explanations**: A second experiment involves creating personalized explanations tailored to users' demographics and beliefs to alleviate confirmation bias. Users find these personalized explanations more helpful, with a mean helpfulness score of 2.98 compared to 2.71 for non-personalized explanations. 3. **Analysis of Potential Harms**: The third experiment examines the potential risks of personalized generative AI when used to create disinformation. The findings indicate that personalized disinformation is harder to identify when targeted at specific user groups, highlighting the need for safeguards to prevent malicious use. The study concludes that LLMs have the potential to be powerful tools in countering misinformation, but their effectiveness depends on accurate label prediction and ethical use. The authors emphasize the importance of collaboration between policymakers, researchers, and engineers to ensure these tools are used for beneficial purposes.
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[slides and audio] Generative AI in the Era of 'Alternative Facts'