Groupware is a computer-based system that supports groups of people working on a common task and provides access to a shared environment. It is a multidisciplinary field that combines computer science, social science, and other disciplines to support group work. Groupware systems can be categorized into different types based on their functionality and design. The article discusses various aspects of groupware, including communication, collaboration, coordination, and the design of groupware systems. It also presents examples of groupware systems, such as GROVE, a real-time group text editor that allows simultaneous editing of private, shared, and public views of a document. The article highlights the challenges and opportunities in developing groupware systems, including the need for effective communication, coordination, and user interface design. It also discusses the importance of social theory in the design of groupware systems and the role of intelligent agents in supporting group interactions. The article concludes with a discussion of the design issues and challenges in developing groupware systems, emphasizing the need for a balance between social processes and technological support.Groupware is a computer-based system that supports groups of people working on a common task and provides access to a shared environment. It is a multidisciplinary field that combines computer science, social science, and other disciplines to support group work. Groupware systems can be categorized into different types based on their functionality and design. The article discusses various aspects of groupware, including communication, collaboration, coordination, and the design of groupware systems. It also presents examples of groupware systems, such as GROVE, a real-time group text editor that allows simultaneous editing of private, shared, and public views of a document. The article highlights the challenges and opportunities in developing groupware systems, including the need for effective communication, coordination, and user interface design. It also discusses the importance of social theory in the design of groupware systems and the role of intelligent agents in supporting group interactions. The article concludes with a discussion of the design issues and challenges in developing groupware systems, emphasizing the need for a balance between social processes and technological support.