How emotions regulate social life: the emotions as social information (EASI) model

How emotions regulate social life: the emotions as social information (EASI) model

2009 | van Kleef, G.A.
The article by Gerben A. Van Kleef introduces the Emotions as Social Information (EASI) model, which explains how emotions regulate social interactions. The EASI model posits that emotional expressions influence observers' behavior through two main processes: inferential processes and affective reactions. Inferential processes involve observers inferring information about the emotional expression, such as the feelings, attitudes, and intentions of the expresser, which can guide their behavior. Affective reactions, on the other hand, involve the direct impact of emotions on observers' feelings and liking of the expresser, which can also influence their behavior. The relative strength of these processes depends on the observer's information processing and social-relational factors, such as power, need for cognitive closure, time pressure, display rules, and the appropriateness and target of the emotional expression. The EASI model integrates findings from various domains, including conflict, negotiation, leadership, and team performance, and provides a framework for understanding the interpersonal effects of emotions.The article by Gerben A. Van Kleef introduces the Emotions as Social Information (EASI) model, which explains how emotions regulate social interactions. The EASI model posits that emotional expressions influence observers' behavior through two main processes: inferential processes and affective reactions. Inferential processes involve observers inferring information about the emotional expression, such as the feelings, attitudes, and intentions of the expresser, which can guide their behavior. Affective reactions, on the other hand, involve the direct impact of emotions on observers' feelings and liking of the expresser, which can also influence their behavior. The relative strength of these processes depends on the observer's information processing and social-relational factors, such as power, need for cognitive closure, time pressure, display rules, and the appropriateness and target of the emotional expression. The EASI model integrates findings from various domains, including conflict, negotiation, leadership, and team performance, and provides a framework for understanding the interpersonal effects of emotions.
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[slides and audio] How Emotions Regulate Social Life