Internet Paradox Revisited

Internet Paradox Revisited

October 12, 2001 | Robert Kraut, Sara Kiesler, Bonka Boneva, Jonathon Cummings, Vicki Helgeson, and Anne Crawford
The Internet Paradox Revisited is a study that revisits the findings of Kraut et al. (1998), who found that new Internet users in 1995-1996 experienced negative effects on social involvement and psychological well-being. A three-year follow-up of 208 respondents found that these negative effects dissipated. A longitudinal survey of 406 new computer and television purchasers in 1998-99 showed that Internet use generally had positive effects on communication, social involvement, and well-being. However, the effects varied based on personality traits and social support. Extraverts and those with more social support benefited more, while introverts and those with less support experienced worse outcomes. The study examined the social impact of the Internet, noting its role in communication and its potential to enhance social support, relationships, and well-being. However, concerns were raised about the potential for online communication to lead to superficial relationships and displace face-to-face interactions. The study found that the Internet could have positive social effects, but the quality of online relationships and what people give up to spend time online were important factors. A follow-up study of the original HomeNet sample and a new longitudinal study showed that the effects of Internet use varied over time. The original study found that heavy Internet users became less socially involved and more lonely, but this was controversial due to potential confounding factors. The follow-up study found that the negative effects of Internet use diminished over time, and that the Internet had positive effects on social involvement and psychological well-being for many users. The study also found that the effects of Internet use varied based on individual differences in extraversion and social support. Extraverts and those with more social support benefited more from Internet use, while introverts and those with less support experienced worse outcomes. The study concluded that the Internet may have become a more hospitable place over time, with more people having access and more services available, leading to better integration of online behavior with offline life. The study emphasized the importance of understanding the mechanisms by which the Internet affects social involvement and psychological well-being, as well as the need for further research to inform policy decisions.The Internet Paradox Revisited is a study that revisits the findings of Kraut et al. (1998), who found that new Internet users in 1995-1996 experienced negative effects on social involvement and psychological well-being. A three-year follow-up of 208 respondents found that these negative effects dissipated. A longitudinal survey of 406 new computer and television purchasers in 1998-99 showed that Internet use generally had positive effects on communication, social involvement, and well-being. However, the effects varied based on personality traits and social support. Extraverts and those with more social support benefited more, while introverts and those with less support experienced worse outcomes. The study examined the social impact of the Internet, noting its role in communication and its potential to enhance social support, relationships, and well-being. However, concerns were raised about the potential for online communication to lead to superficial relationships and displace face-to-face interactions. The study found that the Internet could have positive social effects, but the quality of online relationships and what people give up to spend time online were important factors. A follow-up study of the original HomeNet sample and a new longitudinal study showed that the effects of Internet use varied over time. The original study found that heavy Internet users became less socially involved and more lonely, but this was controversial due to potential confounding factors. The follow-up study found that the negative effects of Internet use diminished over time, and that the Internet had positive effects on social involvement and psychological well-being for many users. The study also found that the effects of Internet use varied based on individual differences in extraversion and social support. Extraverts and those with more social support benefited more from Internet use, while introverts and those with less support experienced worse outcomes. The study concluded that the Internet may have become a more hospitable place over time, with more people having access and more services available, leading to better integration of online behavior with offline life. The study emphasized the importance of understanding the mechanisms by which the Internet affects social involvement and psychological well-being, as well as the need for further research to inform policy decisions.
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