Elsevier established a free COVID-19 resource center in January 2020, offering English and Mandarin information on the virus. The center is hosted on Elsevier Connect, and the company grants permission for free access to its research in PubMed Central and other repositories. In early 2020, a novel coronavirus outbreak began in Wuhan, China, leading to widespread concern. Medical staff faced significant physical and psychological stress. The Second Xiangya Hospital in Hunan Province, a major hospital, provided medical care for suspected patients and set up facilities for screening. To address psychological pressures, the hospital formed a team for psychological interventions, including online courses, a hotline, and group activities. However, staff were reluctant to participate in psychological help due to various reasons, such as fear of infection, concern for family, and lack of knowledge about the virus. To improve mental health, the hospital provided rest areas, ensured food and supplies, and allowed staff to share their routines with families. Additional measures included training on handling patient anxiety, improving protective equipment use, and offering leisure activities. Psychological counselors visited rest areas to provide support. Maintaining staff mental health is crucial for controlling infectious diseases. The experiences from this outbreak offer insights for future responses to infectious disease outbreaks. The study highlights the importance of psychological support and practical measures to alleviate staff stress during public health crises. The research team includes multiple authors from various departments at the Second Xiangya Hospital. The study references several sources, including the Lancet and other medical journals, to support its findings.Elsevier established a free COVID-19 resource center in January 2020, offering English and Mandarin information on the virus. The center is hosted on Elsevier Connect, and the company grants permission for free access to its research in PubMed Central and other repositories. In early 2020, a novel coronavirus outbreak began in Wuhan, China, leading to widespread concern. Medical staff faced significant physical and psychological stress. The Second Xiangya Hospital in Hunan Province, a major hospital, provided medical care for suspected patients and set up facilities for screening. To address psychological pressures, the hospital formed a team for psychological interventions, including online courses, a hotline, and group activities. However, staff were reluctant to participate in psychological help due to various reasons, such as fear of infection, concern for family, and lack of knowledge about the virus. To improve mental health, the hospital provided rest areas, ensured food and supplies, and allowed staff to share their routines with families. Additional measures included training on handling patient anxiety, improving protective equipment use, and offering leisure activities. Psychological counselors visited rest areas to provide support. Maintaining staff mental health is crucial for controlling infectious diseases. The experiences from this outbreak offer insights for future responses to infectious disease outbreaks. The study highlights the importance of psychological support and practical measures to alleviate staff stress during public health crises. The research team includes multiple authors from various departments at the Second Xiangya Hospital. The study references several sources, including the Lancet and other medical journals, to support its findings.