21 Mar 2024 | Francesco Salvi, Manoel Horta Ribeiro, Riccardo Gallotti, Robert West
This study investigates the persuasive capabilities of large language models (LLMs) in direct conversations with human participants, focusing on the impact of personalization. The researchers conducted a randomized controlled trial where participants engaged in short, multiple-round debates with either a human or an LLM, with or without access to personal information about their opponent. The results show that GPT-4, when paired with personalization, significantly increased the odds of participants agreeing with their opponent by 81.7% compared to debates with humans. Without personalization, GPT-4 still outperformed humans but the effect was less pronounced and statistically non-significant. The study highlights the importance of personalization in enhancing LLMs' persuasive power and suggests that online platforms and social media should implement measures to counter the spread of LLM-driven persuasion.This study investigates the persuasive capabilities of large language models (LLMs) in direct conversations with human participants, focusing on the impact of personalization. The researchers conducted a randomized controlled trial where participants engaged in short, multiple-round debates with either a human or an LLM, with or without access to personal information about their opponent. The results show that GPT-4, when paired with personalization, significantly increased the odds of participants agreeing with their opponent by 81.7% compared to debates with humans. Without personalization, GPT-4 still outperformed humans but the effect was less pronounced and statistically non-significant. The study highlights the importance of personalization in enhancing LLMs' persuasive power and suggests that online platforms and social media should implement measures to counter the spread of LLM-driven persuasion.