Vol. 85, No. 1, 2007 (pp. 93–138) | RICHARD P.T.M. GROL, MARIJE C. BOSCH, MARLIES E.J.L. HULSCHER, MARTIN P. ECCLES, and MICHEL WENSING
The article "Planning and Studying Improvement in Patient Care: The Use of Theoretical Perspectives" by Grol, Bosch, Hulscher, Eccles, and Wensing discusses the challenges of implementing quality improvement interventions in healthcare and advocates for a more systematic use of theories in planning and evaluating these interventions. The authors argue that change in healthcare is influenced by multiple factors, including individual professionals, economic, administrative, and organizational contexts, and patient behavior. They emphasize the need to understand these factors and the theoretical assumptions behind them to design effective interventions.
The article categorizes theories into process theories and impact theories. Process theories focus on how interventions should be planned and organized to be effective, while impact theories describe the hypotheses and assumptions about how interventions facilitate desired changes. The authors provide a planning model derived from process theories and discuss various impact theories relevant to healthcare, such as cognitive, educational, motivational, social interaction, communication, team effectiveness, professional development, leadership, organizational context, innovative organizations, Total Quality Management (TQM), integrated care, and complexity theory.
The article also includes practical examples to illustrate how these theories can be used to generate ideas for planning or researching change interventions, such as improving hand hygiene routines and managing diabetes. The authors conclude that a comprehensive understanding of the interacting factors and the application of appropriate theories are crucial for successful quality improvement in healthcare.The article "Planning and Studying Improvement in Patient Care: The Use of Theoretical Perspectives" by Grol, Bosch, Hulscher, Eccles, and Wensing discusses the challenges of implementing quality improvement interventions in healthcare and advocates for a more systematic use of theories in planning and evaluating these interventions. The authors argue that change in healthcare is influenced by multiple factors, including individual professionals, economic, administrative, and organizational contexts, and patient behavior. They emphasize the need to understand these factors and the theoretical assumptions behind them to design effective interventions.
The article categorizes theories into process theories and impact theories. Process theories focus on how interventions should be planned and organized to be effective, while impact theories describe the hypotheses and assumptions about how interventions facilitate desired changes. The authors provide a planning model derived from process theories and discuss various impact theories relevant to healthcare, such as cognitive, educational, motivational, social interaction, communication, team effectiveness, professional development, leadership, organizational context, innovative organizations, Total Quality Management (TQM), integrated care, and complexity theory.
The article also includes practical examples to illustrate how these theories can be used to generate ideas for planning or researching change interventions, such as improving hand hygiene routines and managing diabetes. The authors conclude that a comprehensive understanding of the interacting factors and the application of appropriate theories are crucial for successful quality improvement in healthcare.