The paper "Services Integration in Tanzania e-Government Systems" by YAKUBA Yusuph Kibira, MUSTAFA Mohsin PhD, and DEO Shao PhD, explores the challenges and opportunities for integrating e-government services in Tanzania. The authors highlight that the lack of integration in e-government systems hinders the effective delivery of services to citizens, particularly in developing nations. They conduct a thorough analysis of the current state of e-government systems in Tanzania, revealing that the absence of electronic data exchange between public information systems leads to information silos, which impede efficiency and synergy in service provision. The study proposes a framework for e-government service integration using a design science research (DSR) approach. This framework suggests harmonizing public institutions' e-government project plans, communicating e-government systems through a unified network, and establishing an e-government service catalog. The framework aims to address the issues of interoperability, data exchange, and service integration in the public sector. The research is based on a survey of 351 e-government stakeholders from both public and private sectors, including ICT personnel, managers, and professionals. The survey reveals that 59% of e-government information systems (eGISs) are not integrated, leading to inefficiencies and inconvenience for citizens. The study also identifies several challenges, such as lack of ICT literacy, insufficient infrastructure, and political and organizational barriers, which hinder the integration of eGISs. The proposed framework is validated through a case study of the motor vehicle clearing process, where 24 steps involving five parties are analyzed. The results show that the current system is fragmented, with many procedures not being automated or integrated. The framework aims to streamline these processes by connecting all involved systems through a communication data line, enabling secure and efficient data exchange. The study concludes that the proposed framework can facilitate interoperability and improve the efficiency of e-government services. However, it also acknowledges limitations, such as the need to consider the quality of public institutions' information systems and the categorization of e-government services based on recognized sectors. Future research should focus on technical issues and emerging technologies to enhance the integration of e-government services in Tanzania.The paper "Services Integration in Tanzania e-Government Systems" by YAKUBA Yusuph Kibira, MUSTAFA Mohsin PhD, and DEO Shao PhD, explores the challenges and opportunities for integrating e-government services in Tanzania. The authors highlight that the lack of integration in e-government systems hinders the effective delivery of services to citizens, particularly in developing nations. They conduct a thorough analysis of the current state of e-government systems in Tanzania, revealing that the absence of electronic data exchange between public information systems leads to information silos, which impede efficiency and synergy in service provision. The study proposes a framework for e-government service integration using a design science research (DSR) approach. This framework suggests harmonizing public institutions' e-government project plans, communicating e-government systems through a unified network, and establishing an e-government service catalog. The framework aims to address the issues of interoperability, data exchange, and service integration in the public sector. The research is based on a survey of 351 e-government stakeholders from both public and private sectors, including ICT personnel, managers, and professionals. The survey reveals that 59% of e-government information systems (eGISs) are not integrated, leading to inefficiencies and inconvenience for citizens. The study also identifies several challenges, such as lack of ICT literacy, insufficient infrastructure, and political and organizational barriers, which hinder the integration of eGISs. The proposed framework is validated through a case study of the motor vehicle clearing process, where 24 steps involving five parties are analyzed. The results show that the current system is fragmented, with many procedures not being automated or integrated. The framework aims to streamline these processes by connecting all involved systems through a communication data line, enabling secure and efficient data exchange. The study concludes that the proposed framework can facilitate interoperability and improve the efficiency of e-government services. However, it also acknowledges limitations, such as the need to consider the quality of public institutions' information systems and the categorization of e-government services based on recognized sectors. Future research should focus on technical issues and emerging technologies to enhance the integration of e-government services in Tanzania.