Seven Failure Points When Engineering a Retrieval Augmented Generation System

Seven Failure Points When Engineering a Retrieval Augmented Generation System

2024 | Scott Barnett, Stefanus Kurniawan, Srikanth Thudumu, Zach Brannelly, Mohamed Abdelrazek
The paper "Seven Failure Points When Engineering a Retrieval Augmented Generation System" by Scott Barnett, Stefanus Kurniawan, Srikanth Thudumu, Zach Brannelly, and Mohamed Abdelrazek explores the challenges and limitations of Retrieval Augmented Generation (RAG) systems. RAG systems aim to enhance the performance of large language models (LLMs) by integrating information retrieval to improve the accuracy and relevance of generated responses. The authors present three case studies from different domains—research, education, and biomedical—to identify and analyze failure points in RAG systems. These failure points include issues such as missing content, missed top-ranked documents, consolidation strategy limitations, incorrect extraction, wrong format, incorrect specificity, and incomplete answers. The paper highlights the importance of validation during operation and the evolving robustness of RAG systems. It also discusses potential research directions, including improvements in chunking and embeddings, comparing RAG with fine-tuning, and enhancing testing and monitoring practices. The findings provide valuable insights for software engineers working on RAG systems, emphasizing the need for practical solutions and future research in these areas.The paper "Seven Failure Points When Engineering a Retrieval Augmented Generation System" by Scott Barnett, Stefanus Kurniawan, Srikanth Thudumu, Zach Brannelly, and Mohamed Abdelrazek explores the challenges and limitations of Retrieval Augmented Generation (RAG) systems. RAG systems aim to enhance the performance of large language models (LLMs) by integrating information retrieval to improve the accuracy and relevance of generated responses. The authors present three case studies from different domains—research, education, and biomedical—to identify and analyze failure points in RAG systems. These failure points include issues such as missing content, missed top-ranked documents, consolidation strategy limitations, incorrect extraction, wrong format, incorrect specificity, and incomplete answers. The paper highlights the importance of validation during operation and the evolving robustness of RAG systems. It also discusses potential research directions, including improvements in chunking and embeddings, comparing RAG with fine-tuning, and enhancing testing and monitoring practices. The findings provide valuable insights for software engineers working on RAG systems, emphasizing the need for practical solutions and future research in these areas.
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