The paper "Studying Information Technology in Organizations: Research Approaches and Assumptions" by Wanda Orlikowski and Jack J. Baroudi examines the research approaches and underlying assumptions in the field of behavioral information systems. The authors analyze 155 empirical research articles published from 1983 to 1988 and find that while there is no single overarching theoretical perspective, a set of philosophical assumptions about valid evidence and phenomena are prevalent. These assumptions, rooted in the natural science tradition, may not be suitable for studying the complex interactions between information technology and people or organizations. The authors argue that the development and use of information technology within organizations are inherently processual and contextual, and these characteristics are not adequately captured by the prevalent philosophical assumptions.
The paper suggests that the dominant research perspective in information systems is not well-equipped to handle situated interactions over time and proposes additional research philosophies, specifically interpretive and critical approaches, to enrich the field. The interpretive approach emphasizes the importance of understanding social processes and meanings within their social contexts, while the critical approach aims to critique the status quo and remove contradictions from organizations and society. The authors conclude that multiple research perspectives can be useful in enriching the understanding of behavioral information systems phenomena.The paper "Studying Information Technology in Organizations: Research Approaches and Assumptions" by Wanda Orlikowski and Jack J. Baroudi examines the research approaches and underlying assumptions in the field of behavioral information systems. The authors analyze 155 empirical research articles published from 1983 to 1988 and find that while there is no single overarching theoretical perspective, a set of philosophical assumptions about valid evidence and phenomena are prevalent. These assumptions, rooted in the natural science tradition, may not be suitable for studying the complex interactions between information technology and people or organizations. The authors argue that the development and use of information technology within organizations are inherently processual and contextual, and these characteristics are not adequately captured by the prevalent philosophical assumptions.
The paper suggests that the dominant research perspective in information systems is not well-equipped to handle situated interactions over time and proposes additional research philosophies, specifically interpretive and critical approaches, to enrich the field. The interpretive approach emphasizes the importance of understanding social processes and meanings within their social contexts, while the critical approach aims to critique the status quo and remove contradictions from organizations and society. The authors conclude that multiple research perspectives can be useful in enriching the understanding of behavioral information systems phenomena.