March/April 2011 | Ronald M. Epstein, MD; Richard L. Street, Jr, PhD
The article discusses the importance of patient-centered care in modern healthcare. It emphasizes that patient-centered care is not just a trend but a fundamental aspect of high-quality care, as identified by the Institute of Medicine. The authors argue that patient-centered care involves respecting patients' preferences, involving them in their care, and ensuring their wishes are honored. They also note that while patient-centered care may seem at odds with evidence-based medicine, the two can coexist, as evidence-based medicine now recognizes the importance of individual patient outcomes.
The article highlights the need for measures to assess patient-centered care, noting that current measures often fail to capture the full scope of what patient-centered care entails. It discusses the challenges in defining and measuring patient-centered care, including the difference between patient perceptions and actual care experiences. The authors suggest that measures should focus on both the philosophy and outcomes of patient-centered care, and that patient-centered care should be evaluated based on how it affects patient outcomes, not just on patient satisfaction.
The article also discusses the importance of training physicians to be more mindful, informative, and empathic, and the need for system changes to reduce the burden on primary care physicians. It warns against superficial efforts to implement patient-centered care, such as adopting hotel-like models, and emphasizes the need for meaningful changes that involve patients in their care. The authors conclude that developing accurate measures of patient-centered care is essential, and that stakeholders, including patients, families, clinicians, and health systems, should be involved in this process.The article discusses the importance of patient-centered care in modern healthcare. It emphasizes that patient-centered care is not just a trend but a fundamental aspect of high-quality care, as identified by the Institute of Medicine. The authors argue that patient-centered care involves respecting patients' preferences, involving them in their care, and ensuring their wishes are honored. They also note that while patient-centered care may seem at odds with evidence-based medicine, the two can coexist, as evidence-based medicine now recognizes the importance of individual patient outcomes.
The article highlights the need for measures to assess patient-centered care, noting that current measures often fail to capture the full scope of what patient-centered care entails. It discusses the challenges in defining and measuring patient-centered care, including the difference between patient perceptions and actual care experiences. The authors suggest that measures should focus on both the philosophy and outcomes of patient-centered care, and that patient-centered care should be evaluated based on how it affects patient outcomes, not just on patient satisfaction.
The article also discusses the importance of training physicians to be more mindful, informative, and empathic, and the need for system changes to reduce the burden on primary care physicians. It warns against superficial efforts to implement patient-centered care, such as adopting hotel-like models, and emphasizes the need for meaningful changes that involve patients in their care. The authors conclude that developing accurate measures of patient-centered care is essential, and that stakeholders, including patients, families, clinicians, and health systems, should be involved in this process.