This study examines the impact of trust and risk on the adoption of e-government services. The authors propose a model that includes disposition to trust, institution-based trust (IBT), characteristic-based trust (CBT), and perceived risk. Data from 214 citizens were collected through a survey and analyzed using structural equation modeling. The results show that disposition to trust positively influences both IBT and CBT, which in turn positively affect the intention to use e-government services. CBT also negatively affects perceived risk, which further influences use intentions. The study highlights the importance of building trust in e-government initiatives and suggests practical implications for government agencies to enhance citizen trust and encourage the adoption of e-government services.This study examines the impact of trust and risk on the adoption of e-government services. The authors propose a model that includes disposition to trust, institution-based trust (IBT), characteristic-based trust (CBT), and perceived risk. Data from 214 citizens were collected through a survey and analyzed using structural equation modeling. The results show that disposition to trust positively influences both IBT and CBT, which in turn positively affect the intention to use e-government services. CBT also negatively affects perceived risk, which further influences use intentions. The study highlights the importance of building trust in e-government initiatives and suggests practical implications for government agencies to enhance citizen trust and encourage the adoption of e-government services.