Spring 2004 | Arnold B. Bakker, Evangelia Demerouti, and Willem Verbeke
The study by Arnold B. Bakker, Evangelia Demerouti, and Willem Verbeke examines the relationship between job characteristics, burnout, and performance using the Job Demands-Resources (JD-R) model. The JD-R model posits that job demands (e.g., work pressure, emotional demands) and job resources (e.g., autonomy, social support) influence burnout, which in turn affects in-role and extra-role performance. The study hypothesized that job demands would be the primary antecedents of exhaustion, a component of burnout, and that this would predict in-role performance. Conversely, job resources would be the primary predictors of extra-role performance through their relationship with disengagement, another component of burnout. Additionally, job resources were hypothesized to buffer the relationship between job demands and exhaustion, and exhaustion was expected to be positively related to disengagement.
Structural equation modeling analyses supported hypotheses 1 and 2, indicating that job demands significantly predicted in-role performance through exhaustion, and job resources significantly predicted extra-role performance through disengagement. However, hypothesis 3 was rejected, suggesting that job resources did not buffer the relationship between job demands and exhaustion. The findings support the JD-R model's claim that job demands and resources initiate distinct psychological processes that affect organizational outcomes.The study by Arnold B. Bakker, Evangelia Demerouti, and Willem Verbeke examines the relationship between job characteristics, burnout, and performance using the Job Demands-Resources (JD-R) model. The JD-R model posits that job demands (e.g., work pressure, emotional demands) and job resources (e.g., autonomy, social support) influence burnout, which in turn affects in-role and extra-role performance. The study hypothesized that job demands would be the primary antecedents of exhaustion, a component of burnout, and that this would predict in-role performance. Conversely, job resources would be the primary predictors of extra-role performance through their relationship with disengagement, another component of burnout. Additionally, job resources were hypothesized to buffer the relationship between job demands and exhaustion, and exhaustion was expected to be positively related to disengagement.
Structural equation modeling analyses supported hypotheses 1 and 2, indicating that job demands significantly predicted in-role performance through exhaustion, and job resources significantly predicted extra-role performance through disengagement. However, hypothesis 3 was rejected, suggesting that job resources did not buffer the relationship between job demands and exhaustion. The findings support the JD-R model's claim that job demands and resources initiate distinct psychological processes that affect organizational outcomes.